Frequently Asked Questions

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
We typically process orders within 1-2 business days. Delivery times vary depending on your location.

Do you ship internationally?
Yes, we offer international shipping.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days for unused items in their original packaging. The customer has to pay the return ticket for the packages.

Products

Are your products eco-friendly?
Yes! We prioritize sustainable materials like natural wood, bamboo, cotton, linen and glass in our product selection.

How do I care for wooden products?
Clean with a damp cloth and avoid soaking in water. Occasionally treat with food-safe mineral oil to maintain the finish.

Orders

Can I modify my order after placing it?
Please contact us immediately if you need to make changes. We'll do our best to accommodate requests before the order ships.